We moved into a new home in High Meadow Ranch in May of 2023.
We engaged Lucky Duck to do our pool maintenance and have been thrilled that we chose to do so. Our technician, Zachary, is timely, professional, pleasant to speak with and always does a nice job for us. We have dogs and he is always attentive to our needs on this front (i.e. Calling or texting before he shows up to make sure we've got the dogs put up).
I feel like in today's world, people are quick to spread ill will or complaints but slow to share praise when they have a good experience with the people they do their business with.
And so - I'm taking the time to share this good news story and to specifically laud Zachary for all the good work he's doing here on our job site. When you see someone every week like this, inevitably, you get to know them on a more personal level.
We've enjoyed getting to know Zach better and that we really do appreciate the work that he does, for us.
Keep up the great work!
Response from the owner:We're thrilled to hear about your positive experience with Lucky Duck Pools! Our team works hard to ensure every customer receives exceptional service, and it's fantastic to know that we hit the mark with you. Thank you for choosing us for your pool needs, and we're excited to continue delivering high-quality service to maintain your pool's pristine condition.